Dear Valued Customer
ORDERS : FREIGHT AND SHIPPING
Thank you for your interest in Zizamele Ceramics and our products. In order to allow us to give you our best service and minimize confusion, please read our Conditions of Sale below before confirming your order.
- All prices in ZAR and shipped ex-works unless otherwise stated.
- Please follow our minium sales units per style and colour when placing wholesale orders. Min order is R4 000-00.
- Lead time for orders 6-8 weeks unless otherwise arranged.
- Please order in writing and specify any special instructions.
- We are happy to work with your specific service providers, or we can arrange shipping for you ourselves with our domestic courier – Kargo National.
- We do make use of EMS (expedited mail service) which is through the post office for smaller international orders.
They will only insure for loss and not breakage. This is a tracked mail service. Should this item break en route replacement will be done free of charge but freight will be for the client’s cost.
- National deliveries are only insured by ourselves if their value is greater than R10 000-00.
- We can quote on sending orders via airfreight or ocean freight for export, with our Freight Agent.